Here is a professional Refund & Return Policy for Blistiq Skincare:
Refund & Return Policy
Effective Date: [Insert Date]
At Blistiq Skincare, customer satisfaction is important to us. Due to the nature of skincare and hygiene standards, we have outlined the following refund and return policy.
1. Eligibility for Returns
We accept returns only in the following cases:
Product received is damaged during transit
Wrong product delivered
Product is defective or leaking
To be eligible for a return:
The request must be made within 7 days of delivery.
The product must be unused, unopened, and in its original packaging.
Proof of purchase (order ID/invoice) is required.
Clear photos or videos of the damaged/defective product must be provided.
2. Non-Returnable Items
Due to hygiene and safety reasons, we do not accept returns for:
Opened or used products
Products returned without original packaging
Products purchased during special sales or promotional offers
Items damaged due to misuse or improper handling
3. Refund Process
Once your return request is approved, we will provide return instructions.
After receiving and inspecting the product, we will notify you of the approval status.
If approved, the refund will be processed to your original payment method within 7–10 business days.
Shipping charges (if any) are non-refundable unless the return is due to our error.
4. Order Cancellation
Orders can be cancelled only before dispatch.
Once the product has been shipped, cancellation is not possible.
5. Exchanges
We only replace items if they are defective or damaged. Exchanges are subject to product availability.
6. Contact for Returns
To initiate a return or refund request, please contact us:
Email: blistiqskincare@gmail.com
Phone: +91 79999 59754
Address: India